Shipping policy

Shipping Policy

Welcome to NETHASILKS&CO. We are committed to delivering your orders safely and on time with trusted shipping partners across India.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Customers will receive an order confirmation and shipping update via email or phone.

Shipping Time

Estimated delivery timelines:

Within Andhra Pradesh & Telangana: 2–5 business days
Across India: 4–8 business days
Delivery times may vary depending on location, courier availability, and unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.
Free shipping may be offered during special promotions or on selected orders.

Order Tracking

Once your order is shipped:

A tracking ID/link will be shared via email or SMS.
Customers can track their shipment through the courier partner’s website.

Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

Weather conditions
Public holidays
Courier service disruptions
Incorrect shipping address provided by the customer

NETHASILKS&CO is not responsible for delays caused by third-party logistics partners.

Incorrect Address

Customers are responsible for providing accurate shipping details.

Orders shipped to incorrect addresses provided by the customer may not be eligible for refund or replacement.
Additional shipping charges may apply for re-delivery requests.

Damaged Packages

If your package arrives damaged:

Please record an unboxing video immediately.
Contact us within 48 hours of delivery with photos/videos of the package and product.

International Shipping

Currently, NETHASILKS&CO may offer limited international shipping based on availability. International delivery timelines and shipping costs may vary by country.