Terms of service

Welcome to NETHASILKS&CO. By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General

NETHASILKS&CO is an online fashion and saree brand offering premium handloom, silk, and luxury sarees. By using this website, you confirm that you are legally eligible to enter into binding agreements under applicable laws.

2. Products & Services

We strive to display product colors, designs, and details as accurately as possible. However:

Slight variations in color, texture, and weave may occur due to lighting, photography, and handcrafted processes.
Handloom products may contain natural irregularities, which are part of their uniqueness and authenticity.

3. Pricing & Payments

All prices listed on the website are in INR (₹).
Prices may change without prior notice.
We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.
Payments must be completed through approved payment methods available on our website.

4. Order Acceptance & Cancellation

Orders are confirmed only after successful payment.
We reserve the right to refuse or cancel any order at our discretion.
Customers may cancel orders within 12 hours of placing the order.
Once shipped, orders cannot be cancelled.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services.
NETHASILKS&CO is not responsible for delays caused by logistics providers, weather conditions, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Returns are accepted only for damaged, defective, or incorrect products.
Requests must be raised within 48 hours of delivery.
Sale items and customized products are non-returnable.

7. Intellectual Property

All website content including:

Logos
Product images
Videos
Designs
Text
Branding materials

are the intellectual property of NETHASILKS&CO and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

Use the website for unlawful activities
Attempt to hack, damage, or misuse the website
Upload harmful or malicious content
Violate any applicable laws or regulations

We reserve the right to terminate access for users violating these terms.

9. Limitation of Liability

NETHASILKS&CO shall not be liable for:

Indirect or incidental damages
Delivery delays beyond our control
Minor product variations
Technical issues or website interruptions

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.